Abstract: |
The new consumer protection bill seeking to replace the 1986 Act is grand in design and seeks to rein in online fraud, but has too many contradictions and loopholes to be effective. AFTER becoming vice-president, M Venkaiah Naidu came across an ad for a medicine that promised almost magical weight loss. He paid Rs 1,230 up front, expecting the pills to arrive at his doorstep. However, he soon received an email telling him there was another tablet he needed to buy and it would cost another Rs 1,000. Naidu wrote to the consumer affairs ministry which located the peddler in the US. |